Why You Should Use VoIP For Your Business Calls

Wed, 10 Nov 2021 15:26:48 -0500

If you are looking for a reliable communication system for your business, you have probably heard about VoIP systems. As the name suggests, VoIP or Voice Over Internet Protocol uses the internet to make phone calls. More than one-third of businesses already use VoIP due to its cost-effectiveness and productivity.

Regardless of the size and type of your business, VoIP systems can be an excellent choice for their numerous benefits. If you are considering VoIP systems for your office, read on to know about how they can help your business.

Greater savings

The primary benefit of implementing VoIP is the low cost as compared to other phones. Traditional phone systems require wires to relay phone data from the caller to the receiver. As the number of wires increases, the calls also get more expensive. The price of each call also increases along with the distance.

But VoIP needs minimal equipment as the service provider hosts most of the infrastructure. This means you will have to set up little to no hardware, especially if you choose cloud-based VoIP. Usually, your mobile phones and computers act as softphones through a VoIP application. You can also use your old desk phones for VoIP, which adds to the cost savings.

Additionally, VoIP calls are independent of distance. You can place a call within your area or outside your country, the charges will be the same. This is because VoIP uses the internet instead of a wired network to make those calls. Telzio estimates that companies can save over 50% of their telecom costs by switching to VoIP.

Ideal for remote work

Recently, many employees have started working remotely due to the pandemic. A Nextiva survey found that 1 in 3 companies have teams that work remotely. Communication over the phone and the internet has been key to managing remote teams. But, is it possible to make your company communication system for all your remote employees?

Traditional phone systems have limited mobility. It was almost impossible to use the same business numbers at remote locations without services like call forwarding. But businesses that used VoIP could easily make this transition.

VoIP works mostly through phone apps which makes it accessible from anywhere. These apps display your business number regardless of the device it is used from. For example, consider using your phone for business calls during remote work. By placing your calls through the VoIP app, the receiver will see your office number instead of your personal one.

More than just a call

VoIP systems come with extensive features that are suitable for small and large businesses. One such feature that is commonly used is the conference call. VoIP comes with built-in features that allow you to call multiple people at once. In addition to video conferencing, it also lets participants share documents and files within the call, making the discussions easier and fruitful. This feature is especially beneficial as more businesses are relying on video calls for office communication.

Another popular feature used by over 77% of businesses is the find me/follow me feature. Through this, you can ensure that your business calls always reach you, no matter where you are. The find-me/ follow-me service directs business phone calls to a single device or location.

For example, if you are away on a vacation, you can direct the calls to your personal phone without purchasing additional equipment. All you need to do is set up the VoIP app on your phone and choose to take calls on your device. You can also direct calls to multiple devices, which is helpful if you often work from different locations.

Better call quality

A common misconception is that calls over VoIP have poor voice quality. This might be true if your only VoIP experience is through free calling services. These services are only meant for personal use and cannot provide the quality required to make professional calls.

But paid VoIP systems are different. They are built to support business calls which means longer distances and better quality. As long as you have a reliable internet connection, you can sail through both video and voice calls with minimal disturbances.

Additionally, VoIP systems also come with features such as noise suppression and voice activity recognition. This ensures that any background noise does not interfere with your call, making it a better experience overall.

Higher scalability

Growing businesses need to ensure that their business systems can adapt and grow with them. But traditional phone lines are simply very difficult to scale. If your company has additional communication requirements, you will need to add more devices and lines. Scaling such systems not only costs more but also requires additional space.

VoIP systems provide hassle-free scaling options. Adding more devices is as simple as installing an app and completing the registration process. This can be done within a few minutes at little to no additional cost. Moreover, you can scale across several geographical locations using the same number.

Efficient data usage

VoIP uses features like voice detection to save data during calls. About 50% of every telephonic conversation is silent, which lets VoIP systems save about half the amount of data used by traditional phone lines. Voice detection activates data transfer only when someone speaks into the line. This means better use of bandwidth and higher savings.

Highly reliable

Unlike traditional phone lines, VoIP systems come with many alternate options in case your primary communication system fails. For example, if your desk phones fail due to an internet outage, the calls can be directed to personal phones so you never miss an important call. VoIP poses a lower risk of communication failure by reducing the dependency on a single system.

Next steps

Using VoIP aids in clear and crisp business communication. If you want to upgrade to VoIP for your business, then finding the right service provider is essential. KriyaGo can help you implement VoIP systems by providing every resource that you require. Our experts have already helped several clients successfully implement VoIP for their businesses.

We assess your requirements to find the most suitable solution for you. Our experienced staff will provide you with the required assistance to make the most out of your VoIP systems. Our unique strategy helps clients make the necessary improvements to reach their target goals through VoIP.

Want to implement VoIP at your office? Book a free consultation with KriyaGo!

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