KriyaGo - Blog #automation

Why MRI PMX Reports Fail and How to Guarantee Delivery | KriyaGo

Tue, 13 Jan 2026 07:47:01 -0500

Guaranteed delivery to owners, vendors, tenants, and property managers powered by enterprise-grade email infrastructure.

You spent three hours generating owner statements in MRI PMX. You clicked send. And then... nothing. No confirmation. No delivery receipt. Just silence and an angry phone call from an owner who never got their report.

This isn't a rare occurrence. It's the daily reality for property management teams who rely on MRI's native email capabilities to communicate with external stakeholders. Owner reports vanish into spam folders. Vendor payment notices bounce. Tenant communications disappear without a trace. And nobody knows until someone complains.

The Hidden Cost of Unreliable Email Delivery

When critical communications fail to reach their intended recipients, the consequences cascade quickly. Owners lose confidence in your management. Vendors wonder why payments are delayed when you swear the remittance advice was sent. Tenants claim they never received the lease renewal notice, and now you're scrambling to avoid vacancy.

The root cause? Most property management systems, including MRI PMX, weren't designed as email delivery platforms. They generate great reports. But getting those reports reliably into inboxes? That requires infrastructure built specifically for deliverability. And that's where things fall apart.

Why Standard Email Delivery Fails

Email deliverability is complicated. Internet service providers and corporate email filters are increasingly aggressive about blocking messages they deem suspicious. Without proper authentication protocols, SPF, DKIM, and DMARC, your outgoing messages can be flagged as unverified and routed straight to spam. Or worse, rejected entirely.

Property management companies face unique challenges. You're sending financial documents with attachments. You're communicating with thousands of different email domains, from Gmail to corporate servers with strict security policies. You're dealing with recipients who may not have whitelisted your address. Every email is a deliverability minefield.

And here's the problem: when emails fail silently, you don't know. MRI PMX tells you the message was sent. It doesn't tell you whether it was received, opened, or bounced. You're flying blind.

Enterprise-Grade Delivery: The SendGrid Advantage

This is why leading property management firms are routing their critical communications through Twilio SendGrid, the same email infrastructure trusted by Shopify, Glassdoor, Airbnb, and thousands of other enterprises worldwide.

SendGrid isn't just another email service. It's purpose-built infrastructure that delivers over 148 billion emails every month with 99% deliverability rates. That's not marketing fluff, it's the result of sophisticated sender reputation management, real-time ISP monitoring, and adaptive AI that continuously optimizes delivery patterns.

The difference is night and day. Proper authentication protocols ensure your messages pass spam filters. Dedicated IP addresses protect your sender reputation. Real-time event tracking tells you exactly what happened to every email delivered, opened, bounced, or blocked. No more guessing. No more silent failures.

KriyaSignal: MRI PMX Meets Enterprise Email Delivery

KriyaSignal bridges the gap between MRI PMX's powerful reporting capabilities and SendGrid's world-class delivery infrastructure. It extracts your owner statements, vendor notices, tenant communications, and property manager reports directly from MRI, then routes them through SendGrid's enterprise platform for guaranteed delivery.

The result? Every stakeholder gets the communications they need, when they need them. Owners receive their monthly statements reliably. Vendors get payment notifications on time. Tenants receive lease documents without delay. Property managers stay informed with automated reporting, all tracked, verified, and logged for compliance.

And when something does go wrong, a bounced email, an invalid address, a spam complaint, you know immediately. Real-time alerts surface delivery exceptions so you can resolve issues before they become relationship problems.

The Bottom Line

Your reports are only as valuable as their ability to reach the right people. MRI PMX generates the data. SendGrid guarantees the delivery. KriyaSignal connects them seamlessly giving your team confidence that every critical communication lands exactly where it should.

No more angry owner calls. No more missing vendor notices. No more hoping your emails made it through. Just reliable, trackable, enterprise-grade communication that protects your relationships and your reputation.

KriyaSignal is KriyaGo's multi-channel stakeholder communication platform. Powered by Twilio SendGrid's enterprise email infrastructure, it ensures your owner reports, tenant notices, and vendor communications reach their destinations every time. See how it works.

Get Started Now

The Human Touch in Digital Banking: How AI Empowers Financial Excellence

Thu, 14 Aug 2025 12:22:18 -0400

In the rapidly evolving landscape of Canadian banking, a profound transformation is underway. Leading financial institutions like TD Bank are redefining what it means to deliver digital banking experiences—not by replacing human interaction, but by amplifying it through intelligent technology. This philosophy resonates deeply with innovators across the financial technology ecosystem who understand that true digital transformation isn't about automation alone; it's about empowering people to achieve more.

Beyond Transactions: Building Trust Through Technology

Canadian banking has always been built on trust. As TD Bank demonstrates through its approach to serving over 15 million customers, modern banking extends far beyond simple transactions. It's about relationships rooted in understanding customer behaviors and needs. This human-centric approach to digital innovation is reshaping how financial services are delivered across North America.

Creating Seamless and Personal Experiences: The Guiding Principle of Forward-Thinking Companies

Inspiring Financial Teams Through the Empowerment of Intelligent Automation

Just as TD Bank uses AI to empower colleagues and enable them to focus on high-value strategic work, modern financial platforms are revolutionizing how banking teams operate. Consider the challenge of bank reconciliation—a process that traditionally consumes 40-60 hours monthly for many organizations. Through intelligent automation that connects directly with central Canadian banks, including TD Bank and RBC, these processes can be reduced to minutes while maintaining 99% accuracy.

This transformation mirrors TD's philosophy of using AI to simplify, empower, and elevate human experiences. When financial teams are freed from manual reconciliation tasks, they can focus on strategic analysis and relationship building—the uniquely human elements that drive business forward. Companies like Kriyago, with their KriyaBalance platform, exemplify this approach by providing real-time banking connectivity and AI-powered matching that understands complex transaction patterns specific to industries like real estate.

The Reassuring Power of Integration in Canadian Banking

TD Bank's commitment to innovation extends through partnerships with organizations like Vector Institute and Creative Destruction Lab, demonstrating that transformation thrives in collaborative ecosystems. This cooperative spirit is essential for companies developing cash management solutions that integrate seamlessly with existing banking infrastructure.

Modern cash management platforms like KriyaCash showcase this integration philosophy by speaking fluently with banking partners across North America. Through direct API connections with institutions including TD Bank, Wells Fargo, and Signature Bank, these platforms enable real-time transaction feeds with enterprise-grade security—turning weeks of manual financial processes into automated precision.

Real-Time Intelligence for Better Decision Making

The ability to make informed decisions quickly has become crucial in today's fast-paced business environment. TD Bank's use of AI for real-time decision support—from fraud alerts to personalized financial insights—represents a broader shift toward predictive, proactive banking services.

This same principle applies to automated bank reconciliation and cash management systems. By providing real-time cash position visibility across entire portfolios and using machine learning to identify patterns and anomalies, these platforms enable financial teams to spot opportunities and risks before they impact the bottom line. The result? Organizations report 60% reductions in payment processing time and millions in annual savings.

Building Tomorrow's Financial Infrastructure Today

As Canadian banking continues its digital evolution, the focus remains clear: technology should augment human capability, not replace it. TD Bank's vision of creating "uniquely human digital experiences" sets a standard that resonates throughout the financial technology ecosystem.

Companies partnering with banks to deliver automated bank reconciliation and intelligent cash management solutions understand this deeply. By eliminating manual processes, ensuring financial accuracy, and providing real-time visibility, they're not just building software—they're creating the infrastructure that enables human excellence in financial operations.

The Canadian Advantage

Canada's robust innovation ecosystem, combined with its world-class banking sector, creates unique opportunities for financial transformation. As institutions like TD Bank continue to lead in responsible AI development and digital innovation, they're setting standards that benefit the entire financial services industry.

For organizations seeking to transform their financial operations, the message is clear: the future of banking isn't about choosing between human expertise and digital efficiency. It's about leveraging intelligent technology—whether for cash management, automated bank reconciliation, or strategic financial planning—to amplify human potential and deliver exceptional experiences that build lasting trust.

Get Started Now

KriyaGo Blox – Your one-stop solution to all property management needs

Mon, 29 Aug 2022 09:00:00 -0400

Real estate property management is much more than just making money. If you are a property manager and owner, it is challenging because you are forced to wear a number of hats. There are endless tasks that no one has prepared you for. But these property management tasks are crucial nonetheless and needs extreme efficiency to run a profitable business.

How you manage your property and what property management best practices you adopt will make or break your business. There are many property management software out there in the market to ease this process. But each software might have certain features that you might need. Do you buy them all and waste money? No. That is why KriyaGo Blox is here to help you integrate the best property management features from the best software out there. Read this blog to know how this will work.

Real estate property management is tricky

Real estate property management is exceptionally tricky and a complicated task. The tasks never end from tenant management, asset management, rent collection, maintenance, investments, and tenant onboarding. It is an almost 24*7 job which is nearly impossible for a human to constantly keep at it. The pandemic has left a further mark in the industry when physically visiting properties and meeting tenants has become an issue. This is why property management software use is on the rise.

How will KriyaGo Blox better your property management?

The right technology selection in project management can change the whole course of your real estate business. You are probably already using one or two property management software to manage your work. But the main problem here is that you can not use data from all software at one time under one dashboard. KriyaGo Bloxis your solution to this. Here’s how:

• Cut costs and save labor

When you integrate multiple property management software with KriyaGo Blox, you free-up valuable time for your employees. You can choose to work with a smaller staff to save costs or reassign this workforce to other matters of importance. With our services, you can also cut costs by not completely investing in each individual software. You can simply subscribe and pay for the features you use and positively impact your ROI.

• Easy data management

When you have multiple software to manage your real estate business, there are important data in each one. When you work with KriyaGo Blox transferring and using this data becomes more accessible. We can help you transfer and use this data from one system to another without disrupting work. You will not lose valuable data and easily access them from our dashboard.

• Seamless integration solutions

Are you finding it difficult to constantly keep shifting between multiple software to get the job done? Want to use Procore from construction management and Yardi for property management and back office work? KriyaGo Blox can seamlessly integrate all of these features under one platform. No more back and forth with your work between multiple platforms when you get us on board.

Unique solutions that KriyaGo Blox offers

Our technology experts and property management consultants will help you optimize your application solutions all under one platform. How do we do it?

• Connect multiple software

Back office work to budgeting forecasting or asset management, you can leverage the most popular software solutions in the market to manage your properties. Our team can help you connect software like Yardi, MRI, Procore, SAP Concur, Office 365 and many more to ease your property management plans. We will connect with you to understand your property management needs and suggest the most effective solutions. We will help you understand the software features which will work best for your real estate business and integrate them accordingly.

• Customized features and build new apps

At KriyaGo, we will help you customize and develop new apps and features using software tools like Microsoft Logic and Power Automate. Do you think your property management plans are not complete with the available features on this software? Software as a Service or SaaS integration and customizations in its proper form knows no bounds, and we are here to help you realize its full potential.

• No more complication between multiple APIs

If you integrate multiple software into your system, you also have to manage multiple Application Programming Interfaces (APIs). That alone can be a living nightmare for a property manager. You focus on your business growth plans while we take care of the APIs.

• Easy to use dashboard

When we integrate all the software features under one simple dashboard, you will not have to spend hours understanding its functioning. Using technology can be a daunting task, and we understand that your life is already very complicated in the real estate business. With our user-friendly dashboard and simplified interface, no more spending long hours on “how to” service calls.

How do we bring the best software solution together?

KriyaGo Blox is specifically designed to meet all property management needs. Our long years of experience working in real estate firms has helped us understand the core areas of importance. Managing properties and multiple systems can be an enormous burden on property management professionals. That is why the selection of technology in project management and finding a cohesive solution to making them work together is essential. We like to put it this way; our platform wants to make all the software “talk to each other”. We built this platform with the belief that these software need to coordinate and function well with each other to impact your business positively.

Final thoughts

Do not let the increasing property management needs and technology solutions intimidate you. Don’t worry! The KriyaGo team is here to help. We have designed our system to improve your workflow and smoothen the software integration process. No more breaking a sweat on complicated and multiple software integrations into your real estate property management plan. You can have it all with us, from cost-saving to customisations and easy-to-use dashboards.

Don’t wait to start the journey. Talk to us soon! Give us a call and discuss this in further detail.

SaaS Integration is Tricky, but the Right Partner Makes it Easy

Thu, 25 Aug 2022 09:00:00 -0400

Software as a Service (Saas) has many advantages when it comes to automating and running a business. But SaaS integration can be a tricky affair and comes with its own set of challenges. When you do not team up with the right third-party integration partner, you can be in for many problems. As SaaS gains more maturity over the years, its integration has also become a technical task that only industry experts can handle.

If the correct SaaS integration happens for your company, it can help optimize your resources and positively impact your ROI. But how do you know the right way? Read this article to know the challenges of SaaS integration and how the correct third-party integration partner can help mitigate these problems.

Challenges of SaaS Integration, Why it's Tricky

When companies use one or more software to automate their business process, they must work together cohesively. If your system does not support multiple APIs, you are in for a whole other problem. But more than 38% of businesses say they work entirely on SaaS. How did they get there? Here are a few of the challenges of SaaS integration that companies face. Know them in detail before you start your journey.

• In-house custom-built integration

Many companies try and develop their own SaaS apps and systems. That is an extraordinarily costly and time-consuming process. Employing, training and paying expert software developers is a big blow to your company funds. In-house SaaS development also needs custom coding, which hardly any new software developer can keep up with. You have to pay for experienced people and constantly keep them in your system. Why? Any software can face regular glitches, updates and bugs and that need for your developers to be constantly present to mitigate these.

• Time constrain issues

It becomes a substantially time-consuming affair when you do not use a proper third-party partner to integrate SaaS. Most companies opting for SaaS integration are in a hurry, but moving your manual office work and automating it can be a long drawn thing. Even if you have an existing software system, an inexperienced integration partner will need a lot of time to integrate new features and customizations.

• Insufficient integration

It is essential that whoever your SaaS integration partner is, they make sure that multiple software can work together in your system. Why? You might not need two different software right at the beginning, but your software needs will increase when you scale your business. If the integration process is insufficient initially, you will have to revamp your whole system when you want to integrate new features in the future.

• Little to no customization options

While you integrate SaaS into your system, you have to ensure that your partner offers customizations and adds features. Many players in the market offer very little to no customizations on their software. This can be a dangerous affair for your business. No two businesses are managed the same way; that is why you need customized features to stay ahead in the competition. When you onboard a third-party SaaS integration partner, you need to do your due diligence about the company. Ask the right questions and remember all these touch points when taking the first step.

How the Right SaaS Integration Partner Can Make it Easy

No more overhauling your whole system to integrate additional SaaS options and features. An excellent third-party integration provider will provide you with a seamless integration process where you can use features from various SaaS providers all under one dashboard.

• Quick deployment

An experienced SaaS implementation consultant will make the deployment real quick. Your work will be smooth, and no time will be wasted on in-house testing. All development and problem mitigation will be done on the software partners’ end, and you will never face its challenges.

The KriyaGo team provides such quick deployment of new software. Our expert team will integrate the new features and solutions into your system within days without disturbing your current work. We also provide employee training and support services to ease the change for you. We provide a holistic solution to all your technology implementation plans. We will guide you in the best selection of technology in project management to make it cost-effective and smoothen your tedious office work.

• Cost-effective

Any project management best practices will require your SaaS integration plans to be cost-effective. Otherwise, the whole purchase becomes redundant if it ends up costing as much as your manual labor. But scaling your business needs multiple ERP systems under one umbrella.

The KriyaGo platform helps you leverage, use and integrate only the features your system needs. You subscribe and pay for just the features you use, not the whole software solution. The lack of major initial investment in integrating these solutions is why most SMEs prefer third-party integration services to positively impact their ROI.

• Innumerable customization options

As you partner up with a SaaS integration company, they will allow you to implement the best software features in the market to reach your business goals. From CRM software to marketing solutions, customized features to cater to your specific business needs can be found with the right partner. You no longer need to depend on generic solutions to all your business needs.

Parting Thoughts

SaaS integration is like coins that have two sides. You need to rethink your strategy and leadership in the company to understand both sides of this service before you leap. Using technology to handle your business is not a one-day journey and not an easy one. That is why you need an expert integration partner to help you leverage the best software features to help you reach your business goals.

KriyaGo’s SaaS integration plans include three major brands, Procore, Yardi and SAP Concur. You can do all of it under one dashboard, from back office work to budgeting forecasting and even asset management and construction management. Partnering with our team, you will use the top features of all these SaaS providers without individual investments. Wonder how this can work? We are here to guide you every step of the way. Talk to us over a one-hour free consultation call, and we will help you understand the process in further detail.

How to Optimize Your Accounts Receivable Process for Better Cash Flow?

Fri, 15 Jul 2022 11:19:00 -0400

The world economy has been grilling under the pressure of the pandemic for the past couple of years. Above that small businesses have struggled even more to survive. But now finally from the last few months business and the economy is getting back in the normal flow of things.

All businesses and companies are bringing out their best strategy and leadership plan to get the ball rolling. Just when things are starting to look a little brighter, this is no time to mess up your Accounts Receivable (AR) process. When AR suffers your bad debts increase and eventually your cash flow gets filled with roadblocks. Hundreds of companies across the globe have ended up filing for bankruptcy due to the pandemic. Do not let your business be one of them by jeopardizing your accounts system.

Ways you can optimize your Accounts Receivable and better your cash flow

Improving and stabilizing your cash flow is the only way to survive the high economic pressure of this pandemic. The first and foremost way to do this is to optimize your Accounts Receivable system. Studies believe that more than 82% of small businesses in the USA shut down due to cash flow management issues. That scary number is sure to make you rethink your regular accounting work. Here are the initial first steps that you can take to better your Accounts Receivable process and get a sustainable cash flow in order.

· Analyse and Evaluate Credit Terms

The pandemic has negatively impacted more than 47% of small businesses in some way or the other. Do not let vendors and customers drag you down even more. It is true that many people are not able to pay up on time and that has made businesses give their loyal customers more flexible credit terms. But is this setting up your business for further cash problems?

Credit terms or scheduled due dates are based on different factors like long-term clients, personal relations, payment history, etc. Though this might help you build a great rapport with the customer, it will gravely impact your cash in hand. Giving out long drawn credit options can be a major roadblock. You need to make some standardized guidelines for credit return and invoice payments to handle this. You can even employ a revenue collection partner who will automate the collection system to avoid further feud.

· Keep records of invoices

Again, long term clients and word of mouth can be a thing in your business. But if you are taking informal invoices and not rechecking through them based on trust, then that is bad health for your accounts. Not only can invoices have gross errors but you can also be scammed and with fake bills. No matter who the client, you need to keep formal records of invoices, preferably digital. In the best interest of your business you must also send invoices very promptly. Right after a service is provided, send out the invoice. Give your clients, vendors time to do their due diligence process to start rolling out the money.

When you ensure these run smoothly, you also reduce the chances of bad debt and improve the cash collection system for your company. As an added advantage an AR audit also becomes seamless when you have proper records of invoices.

· Do a detailed accounts receivable audit

Internal audits for your accounts department and is extremely important to ensure good health. This will eventually help in better budgeting and forecasting for the business. In an in-depth internal Accounts Receivable audit you will understand where your business stands. How much money it has in hand to work on your growth plans or how deep you are in bad depth. You need to get these data and analyse things like turnover, payments, collection times, credit times, etc. Not all will you know your business inside out post this audit, you will also know which areas need more focus. Knowing the pressure points in your business will help you make a scalable plan for your way forward.

· Automate your accounts receivable

More than 87% of SMB in the USA have automated their Accounts Receivable to help fasten the process. Especially when the pandemic has hampered cash flow, no one wants to spend more money doing the work manually. Manual accounts work is slow, costly and also filled with errors. Getting comprehensible data from your AR from a manual accounts system is nearly impossible. That is exactly why you need outsourced accounting services.

From automating your system to leveraging the best of technology to analyse data, the KriyaGo team does it all. We will seamlessly integrate the latest software solutions into your accounting system to help optimize your Accounts Receivable and stabilize the cash flow. Partnering with us will help you cut costs and save time from heavy office work.

· Consider and plan discounts on early payments

Figure out who your long trusted clients and vendors are, consider giving them early payment incentives and discounts. This will push them in the right direction to release payments for your company before time and improve your cash flow. This will also help you mitigate bad credit risks and insensitive clients to save money and build trust in your business.

Final Thoughts

There are innumerable factors that play a role in the success of any business. But more than60% of failed SMEs said that a stable cash flow was their biggest problem. These little tips on optimizing your AR system can be a boost for your cash flow.

But these best practices will work only if you have a great AR management process to begin with. That is something that can happen only with a team of experts. That is exactly how the KriyaGo team can help you. From the best of software to a team of experienced and expert accountants, we provide it all. We will help you effectively manage your Accounts Receivable based on your business growth plans. Get in touch to discuss further.

7 Mistakes You Should Avoid While Automating Your Accounts Payable

Wed, 13 Apr 2022 10:00:00 -0400

Amidst the pandemic and the sudden growth of tech use in business, companies across the world are automating their back office work. From cutting costs to getting faster results, an automated system can have a lot of advantages. One of the biggest areas of interest is the automation of Accounts Payable (AP) to avoid loss of funds and monetary discrepancies from human errors.

According to Business Insider, anautomated Accounts Payable process cuts costs by 81%.That is some big savings to push you towards automation.

Maybe your business is actually ready to take the first step towards automating your Accounts Payable system. But there are multiple pitfalls in the process that you might not be prepared for. These might actually turn out to be really costly mistakes when it comes to the future of your company.

7 mistakes you must know about while automating your Accounts Payable

What exactly are these pitfalls that can become grave mistakes? How do you know them and make plans to avoid them? Worried about the next steps? Read on to get a better grasp of the situation.

1. When you don't know your "must-haves"

It is a great development that you plan to automate your accounting system. But do you have a list of what you actually want to gain out of an automated accounts system? If you do not know how an automated AP can benefit you, and you are starting it to get in trend. Then you are in for a real loss.

What to do about it?

Make a detailed cross-departmental checklist. You need to highlight your goals from an automated AP. You also should know your “must-haves”, the features you want your automation system to have. This will help ease the way forward.

2. Not adding up the present cost and time used in manual AP

You must know what time, labor and money that was spent on manually doing your AP before you go into an automated solution. Why? This will help you understand what kind of software you need and the impact of automation on your ROI.

Guess what? Data says the US companies which have an automated AP save as much as 71% more on time.

What to do about it?

Make a detailed study, cross-check all data internally. Understanding these will help you be at a point of advantage when you negotiate with an automation software provider.

3. Poor technology selection

Data says companies pay more than $9 per manual invoice and only $1.77 when AP is automated. But choosing the wrong technology solution for your business will leave you with a bad system and draining funds.

What to do about it?

From the ease of use and also analysing to see if the automation software is compatible with other software in your system. You need a good selection of technology in project management to do this.

The KriyaGo accounting professionals have years of experience in this field. From the best technology selection and customisation for you to leveraging this for growth, we do it all.

4. Not planning the future needs of the software integration

If you spend money to integrate software into your system then its use is not just for today. Your future business plans will also bank on this. If you do not follow a proper work structure, you will never know what your business's actual needs are.

What to do about it?

You must have the right roadmap for your business. Then only will you understand if your software is good enough to keep up with your business scaling plans. As your small business starts getting more clients, invoices and data is bound to increase, you must ensure that your automated system can handle that.

5. Not having all employees on board about automation plans

It is a major blunder to not have all stakeholders of the company agree to your automation plans. This is an inter-departmental system and their cooperation is crucial for a seamless operation.

What to do about it?

Individually talk to all members and get valuable insights on your automation plans. Understand the needs of other departments that might indirectly help in bettering your AP process. Address their concerns directly and give them a detailed understanding of your plans.

6. Not red-flagging fake invoices

It is a major mistake to get an automated AP system that doesn’t identify and alert you on fake transactions. Research believes that more than 50% of small businesses are at risk of getting fake invoices and eventually making extra payments.

What to do about it?

Get your AP software vendor to make you understand their fraudulent invoice identifying process. If you get outsourced accounting services to automate your AP you can hold them accountable. You can even get it customised to fit your requirements.

7. No clear invoice screening and payment process

Vendors and suppliers have innumerable ways to send invoices, from physical mails to handwritten sheets of paper and even e-invoices. Your automated system must have a screening and payment process for all kinds of invoices. Otherwise, you will be left with a jumbled system of doing half the work manually due to some incompetent software.

What to do about it?

Plan out the invoicing system in your organisation. Either get all your vendors to sign up for e-invoices (which is almost impossible) or get a customised automated AP provider who will process all kinds of invoices.

Final Thoughts

More than 44% of businesses are now looking to automate their AP process. This will help them cut costs and save time. But you must know your needs and prospects inside out to make a sound purchase.

You can avoid these mistakes by getting outsourced accounting services from KriyaGo. Our team already has access to all the platforms you need, you can simply leverage the ones that work best for you to get your work done. Book a call with the expert consultants of KriyaGo. Talk to us today, help us help you grow your business by automating your Accounts Payable system.

Why You Should Use VoIP For Your Business Calls

Wed, 10 Nov 2021 15:26:48 -0500

If you are looking for a reliable communication system for your business, you have probably heard about VoIP systems. As the name suggests, VoIP or Voice Over Internet Protocol uses the internet to make phone calls. More than one-third of businesses already use VoIP due to its cost-effectiveness and productivity.

Regardless of the size and type of your business, VoIP systems can be an excellent choice for their numerous benefits. If you are considering VoIP systems for your office, read on to know about how they can help your business.

Greater savings

The primary benefit of implementing VoIP is the low cost as compared to other phones. Traditional phone systems require wires to relay phone data from the caller to the receiver. As the number of wires increases, the calls also get more expensive. The price of each call also increases along with the distance.

But VoIP needs minimal equipment as the service provider hosts most of the infrastructure. This means you will have to set up little to no hardware, especially if you choose cloud-based VoIP. Usually, your mobile phones and computers act as softphones through a VoIP application. You can also use your old desk phones for VoIP, which adds to the cost savings.

Additionally, VoIP calls are independent of distance. You can place a call within your area or outside your country, the charges will be the same. This is because VoIP uses the internet instead of a wired network to make those calls. Telzio estimates that companies can save over 50% of their telecom costs by switching to VoIP.

Ideal for remote work

Recently, many employees have started working remotely due to the pandemic. A Nextiva survey found that 1 in 3 companies have teams that work remotely. Communication over the phone and the internet has been key to managing remote teams. But, is it possible to make your company communication system for all your remote employees?

Traditional phone systems have limited mobility. It was almost impossible to use the same business numbers at remote locations without services like call forwarding. But businesses that used VoIP could easily make this transition.

VoIP works mostly through phone apps which makes it accessible from anywhere. These apps display your business number regardless of the device it is used from. For example, consider using your phone for business calls during remote work. By placing your calls through the VoIP app, the receiver will see your office number instead of your personal one.

More than just a call

VoIP systems come with extensive features that are suitable for small and large businesses. One such feature that is commonly used is the conference call. VoIP comes with built-in features that allow you to call multiple people at once. In addition to video conferencing, it also lets participants share documents and files within the call, making the discussions easier and fruitful. This feature is especially beneficial as more businesses are relying on video calls for office communication.

Another popular feature used by over 77% of businesses is the find me/follow me feature. Through this, you can ensure that your business calls always reach you, no matter where you are. The find-me/ follow-me service directs business phone calls to a single device or location.

For example, if you are away on a vacation, you can direct the calls to your personal phone without purchasing additional equipment. All you need to do is set up the VoIP app on your phone and choose to take calls on your device. You can also direct calls to multiple devices, which is helpful if you often work from different locations.

Better call quality

A common misconception is that calls over VoIP have poor voice quality. This might be true if your only VoIP experience is through free calling services. These services are only meant for personal use and cannot provide the quality required to make professional calls.

But paid VoIP systems are different. They are built to support business calls which means longer distances and better quality. As long as you have a reliable internet connection, you can sail through both video and voice calls with minimal disturbances.

Additionally, VoIP systems also come with features such as noise suppression and voice activity recognition. This ensures that any background noise does not interfere with your call, making it a better experience overall.

Higher scalability

Growing businesses need to ensure that their business systems can adapt and grow with them. But traditional phone lines are simply very difficult to scale. If your company has additional communication requirements, you will need to add more devices and lines. Scaling such systems not only costs more but also requires additional space.

VoIP systems provide hassle-free scaling options. Adding more devices is as simple as installing an app and completing the registration process. This can be done within a few minutes at little to no additional cost. Moreover, you can scale across several geographical locations using the same number.

Efficient data usage

VoIP uses features like voice detection to save data during calls. About 50% of every telephonic conversation is silent, which lets VoIP systems save about half the amount of data used by traditional phone lines. Voice detection activates data transfer only when someone speaks into the line. This means better use of bandwidth and higher savings.

Highly reliable

Unlike traditional phone lines, VoIP systems come with many alternate options in case your primary communication system fails. For example, if your desk phones fail due to an internet outage, the calls can be directed to personal phones so you never miss an important call. VoIP poses a lower risk of communication failure by reducing the dependency on a single system.

Next steps

Using VoIP aids in clear and crisp business communication. If you want to upgrade to VoIP for your business, then finding the right service provider is essential. KriyaGo can help you implement VoIP systems by providing every resource that you require. Our experts have already helped several clients successfully implement VoIP for their businesses.

We assess your requirements to find the most suitable solution for you. Our experienced staff will provide you with the required assistance to make the most out of your VoIP systems. Our unique strategy helps clients make the necessary improvements to reach their target goals through VoIP.

Want to implement VoIP at your office? Book a free consultation with KriyaGo!

10 Ways You Can Make Your Work Simpler with Real Estate Integration

Tue, 05 Oct 2021 12:04:18 -0400

Modern-day property management software has made real estate processes easier. With several options, real estate companies struggle to make the right technology choices. Proper planning of business goals can help you define your technological needs. If you want to automate several processes, then one of the best options is software integration.

Integrated software is cost-effective and has the benefits of multiple software in a single platform. Through the right strategy, you can use integrated software to simplify real estate activities. Here are some of the best ways you can use software integrations to manage your work.

1. Better data flow

Data synchronization is one of the most important outcomes of real estate software integration. Real estate processes are interdependent and benefit from smoother data exchange. For example, if you use a separate CRM software, then your sales software cannot target the relevant leads due to the lack of data. Instead of manually entering data from one software to another, you can opt for integration.

Unlike individual platforms, using integrated software requires you to enter the data only once. All property management processes can function through this single database. Whether it is CRM or accounting, all systems can exchange data among one another.

2. Improve data quality

Software integration reduces repetitive tasks such as entering the same data in different platforms. Such data entries can duplicate and make the whole system inefficient. Eliminating redundant tasks not only saves you time but also impacts the data quality. Why does this matter? According to SiriusDecisions, organizations can get up to 70% more revenue with better data quality.

Reducing duplicate data, organizing the information, and cleansing the data regularly are some steps you can take for high data quality. All of this can be easily achieved by integrating your real estate software.

3. Reduce cost and investment

Varying business needs drive property managers to invest in multiple similar software. While the tools, as a whole, can meet the business requirements, most of them also have several features which go unused. Real estate integrations allow you to spend on only those features required for your business.

Another way you can reduce technological costs is by integrating old and new software. Most platforms release updated versions with new features. Discarding the old one and moving all the data to the new software can be expensive and time-consuming. Instead, you can integrate both of them for easier data transfer and also get a smoother transition.

4. Improve security and compliance

Repeated data transfers using internal or external agencies pose a threat to data security. Most of your software contains financial information, documents, and other sensitive data. Risks with data transfer involve accidentally sharing access credentials and data deletion.

Integrating software eliminates unnecessary data transfers. As the data is stored in only one place, it is also easier to back up and restore whenever required.

5. Better tenant management

Accessing all tenant information in a single place makes tenant management more effective. If your rent payment details are saved in one platform and maintenance details in another, then managing tenant information becomes difficult. By integrating tenant portals and accounting software, you can save all tenant information in a single database.

Doing so makes it easier to keep track of rent payments, maintenance requests, and other information. It is also easier for your tenants to access all their data in a single place.

6. Improve lead generation

This is one of the most important goals of every organization. According to IDG Enterprise, 68% of marketers find generating high-quality leads a challenge. While most organizations manage to find relevant leads, they fail to keep them interested because of inefficient follow-up processes.

To effectively nurture leads, you need to have the right information on each prospect. Collecting data for lead follow-ups can be tedious if you do not use integrated software. If you have a single database storing all prospect information, then you can nurture them better through strategies like email and content marketing.

7. Accurate data analysis

Data analysis is the future of the real estate industry. It can help make better investments, improve tenant satisfaction, and generate higher revenue. A report by Deloitte has emphasized the value of data analysis and urged real estate services to “evolve from building and systems management to integrated management of spaces.”

Data isn’t useful if it is scattered across various platforms. Data collection for accurate predictions can be achieved through integrated systems. Changing the way you manage and store data can have a huge impact on the predictive power of your business.

8. Customize automation

Off-shelf real estate software is designed keeping in mind the broad requirements of companies. If you want something specific, then customizing your software is an excellent option. But, instead of building new features suitable for your business, you can utilize existing features from different software.

This makes customization easier while allowing you to design software based on your requirements.

9. Manage portfolio

Managing your real estate portfolio is important if you want to market yourself better. Having an organized portfolio creates a better impression on your client and also makes it easier for you to communicate. Integrating software lets you display all your products and services in a single place. This is a hassle-free approach to brand marketing and visibility.

10. Optimize communication

Finding it difficult to send the right information to your tenants or clients? Try integrating software to manage data easily. For example, by integrating tenant portals with your payment software, you can easily send rent invoices and receipts to your tenants. Similarly, tenants will also find it easier to send you information through a single platform.

Make the most out of real estate integration through KriyaGo

KriyaGo understands the many benefits of integrating real estate software. Whether you want to upgrade your software or just add new features, we have solutions to suit your requirements. Our experts work with platforms like Yardi, Procore, and SAP Concur and offer unique insights for software integration. We support you throughout the integration process with data integration, training, and more.

To start with real estate integration, reach out to KriyaGo!

How To Use VoIP Calls In Your Business

Fri, 10 Sep 2021 09:00:00 -0400

With the advancement in technology, more companies are implementing VoIP for quality business communication. A survey by Software Advice found that most companies preferred VoIP over other forms of communication systems. The cost-effectiveness and high reliability make it one of the best systems for your office.

Choosing the right VoIP system requires thorough research and planning. Without proper guidance, upgrading to the VoIP system can look complicated and tedious. If you are unsure about where to start with VoIP implementation, then our guide will help you.

Determine your VoIP needs

Your VoIP requirements depend on your business goals as well as your current infrastructure. Some VoIP features let you use existing equipment while some others require additional tools. You need to determine the following requirements to set up the VoIP system for your business.

The number of users

Determining the number of employees that will use your office VoIP can give you an estimate of how much equipment you will require. For every additional user added to the system, you will need a new line and phone set. But, not every employee needs to be on your VoIP system. According to PCWorld, a business saved about $1200 per month with just 30 VoIP phone users. You can also choose to give employees an extension, instead of their own number and line.

Features

VoIP phone systems come with a lot of different features. According to Finances Online, some of the top features of VoIP are the find me/ follow me function (77%), conference calling (65%), and managing messages (63%). Depending on your business needs, you can choose what to include in your VoIP system.

Certain features like conference calling are in high demand due to the increase in remote work. Similarly, the follow-me option is also helpful if you frequently work from different locations. Instead of having a large number of fancy features, include only those that actually add value to your VoIP system.

VoIP budget

The costs of VoIP differ according to the plan you have chosen. On average, VoIP costs you between $20 and $30 per user per month. Due to a large number of features and attractive plans, it is easy to overspend when planning your business communication system. Having a budget helps you focus on what’s important and spend only on what’s essential.

Set up your VoIP system

Now that you have determined your overall requirements, you can set up your VoIP system for your business. For a VoIP system to work efficiently, it needs the following technology and hardware.

Internet connection

As the name suggests, VoIP runs on internet protocol. A high-speed internet connection can provide excellent call quality. Despite the dependency on an internet connection, a VoIP system does not take up much bandwidth. The minimum download speed for a single VoIP call is less than 0.5 Mbps.

For each voice line you add, the required download speed multiplies. So, a system of 10 phone lines will require a download speed of 5 Mbps. It is better to have higher bandwidth to accommodate additional lines. A congested bandwidth can compromise the overall system quality and efficiency.

Phone system

There are several ways you can make phone calls using VoIP. While desk phones are common, more than 50% of businesses use a combination of fixed and mobile phones for their VoIP calls. Some common ways to set up VoIP phone devices are:

Modifying regular phones: Convert your regular phones into a VoIP device by installing an adapter and connecting it to a LAN.

IP Phones: Ip phones can be directly connected to a LAN. Some IP phones also let you place calls over a WiFi network.
Computers: You can make VoIP calls through your computer by installing a web-based application in it.
Mobile Phones: Similar to computers, you can make VoIP calls through mobile applications.

Training

A VoIP system is as efficient as its user. If your staff does not have adequate knowledge, then your VoIP implementation will be unsuccessful. Provide adequate materials to your employees and train them to use different VoIP features.

Configure your VoIP system considering the needs of your staff. The easier it is to use, the better will be its performance. Constantly interact with your staff in the initial period so they can seamlessly use the new technology.

Backup

VoIP systems are extremely versatile and have a low risk of failure. Yet, for more than 19% of businesses, VoIP reliability is a top concern. Prepare for the worst case scenario by having the right backup options.

The first backup you will need is an additional broadband connection. This prevents your VoIP system from shutting down in case your primary connection fails. Additionally, decide where your calls get directed if your office system fails. Directing calls to your personal phone is an excellent option in case of emergencies.

It is also important to prepare your employees to handle any system failure. This prevents panic and helps you get your communication system on track as fast as possible.

Test your VoIP system

Even with a well-planned VoIP strategy, it is essential to test your system for any potential problems. Recreate several real world scenarios to check the performance of your VoIP system. Does it perform well during high call volumes? Does your internet connection have sufficient bandwidth? Troubleshoot any problems you find so your VoIP system runs smoothly.

Streamline your business communication throughout KriyaGo

Selecting the right service provider makes VoIP implementation easier. KriyaGo works with the top VoIP service providers to help you set up your own channel. Our experts carefully assess your requirements to suggest the right strategy for you. Our high-quality service ensures that you have the best VoIP experience.

We also take care of your data security and privacy by setting up private VoIP networks. This is more convenient, easier, and reliable. Our experts help you throughout the process right from strategy to implementation.

For high-quality VoIP service, contact KriyaGo!

Top Business Tasks You Can Automate

Fri, 06 Aug 2021 09:00:00 -0400

Are you wondering how to implement workflow automation in your business? KriyaGo provides software support to companies with the aim to automate a maximum number of tasks. With this, you can optimize workflow and improve your overall business processes.

Automation can do almost everything, from replacing manual replies with scheduled emails to managing your company's finances.

What business tasks can you automate?

1. Marketing

With marketing automation, you can identify highly qualified leads without going through a complex lead conversion process.

Other marketing tasks that can be automated include:

Content posting: Through software like WordPress, you can feed bulk blogs in the system and use the software to schedule their posting.
Monitor website traffic: Software can track organic traffic and send you timely reports to your email.

Analysis and research: By analyzing the lead response to your marketing campaigns and social media, automation software can send your reports from a lead's perspective.

2. Emailing

Emails serve many purposes in a company. You can automate email processes like;

To improve client service: Send automated emails to a service query along with a notification to the sales staff.

To send reports and alerts: Configure emails to send reports to relevant clients and staff.
To nurture leads: Set up an email series to convert leads.

3. Maintenance requests

AI bots can receive maintenance requests and ask intelligent questions to collect details. These details are automatically logged into the software and forwarded to the appropriate employee. AI can also track the status of these requests and send reminders and updates to your staff as well as the tenant.

4. Rent collection

With automation, tenants receive monthly rent reminders. It also allows easy online payments and logs all the data in the software. It can also send you details of payments and non-payments.

5. Finances

With automation, your company's finances are easily and accurately handled. You can use software to:

Handle payroll: Employee compensation can be a time-consuming task, especially if you are issuing payrolls weekly or twice a month. Automate payrolls to ease the burden off your employees.
Receipts: Keep track of all your receipts by scanning them and letting the software store all the essential details for you.
Paying bills: Recurring payments can be handled by automation by setting up an account and issuing payments through it.

6. Help desk

Instead of having an employee reply to all queries in person, an AI chatbot can quickly handle questions and collect additional details. If a lead asks a question in the chatbot, AI can send the most appropriate reply by analyzing the lead's response. It can also forward the query to an employee if the query needs it.

7. Data management and insights

The software enables easy data access for all employees from any remote location. It also provides better data backup and data security. Automations can also generate valuable insights and pictorial data interpretations for easy analysis and planning.

The top automation tools and platforms

Automation is efficient only if you find the right tool for every task. The below tools can handle your automation needs, while some also offer additional features:

1. UiPath

The platform helps organizations scale automation by focusing on top-down, cross-enterprise opportunities.

Using RPA, you can match peak workload speeds successfully while reducing manual errors. From copying files and folders to filling in forms, RPA robots can do pretty much anything when it comes to repetitive, high-volume tasks.

The robots run without any human intervention, and UiPath offers extensive application compatibility. You can use the robots across cloud environments or virtual terminals. The increased scalability and reliability, from handling day-today applications like Excel to Java, Flash and more means greater flexibility.

2. Spacio

Spacio, an automation software, helps in generating leads for your company. This tool handles everything right from property listing to hosting communication with a qualified lead. The best features of this software are integration with CRMs, scheduled follow-ups, and customizable lead generation forms.

3. Lead Assign

Lead Assign helps in the automation of lead management. Through data collection and lead nurturing, it increases the lead conversion rate for your business.

With AI assistance, it also automatically distributes leads to the appropriate real estate agent, so the workflow is efficiently managed.

4. Zapier

Zapier integrates and streamlines multiple automation tools integrating over 2,000 apps for different functions like emailing, lead generation, and customer relationship management.

It is ideal for agents who work on the go.

Zapier syncs data on the Cloud, which allows you to access data through multiple devices.

5. Salesmate CRM

Salesmate is a customer relationship management software that organizes the company's sales process. It has a good outreach and follow-up system, allowing users to reach out to more leads and effectively close the deal.

Manage workflow better by assigning work to teammates directly through the app. You can also send pre-scheduled emails to clients and staff.

6. Paperform

Paperform is a tool meant for creating online forms, collecting information from potential buyers, and generating leads. Unlike Zapier and Automate.io, Paperform has its own tools that can be used to streamline workflow.

Data collected through the online forms can be directed to CRM software, email tools, or any other software you want.

It is an excellent tool for generating automated responses to online forms, data collection, and even sending follow-up emails.

7. Microsoft Power Automate

Microsoft Power Automate is another software that works by integrating multiple tools. What makes it different from Zapier and Automate.io is the depth of customization it offers. It can be a little challenging to work with initially, but it has a wide range of options and integrates tools on the Cloud once it is set up.

It has several templates that you can use to set up workflows. It also checks for any customization in the process every fifteen minutes. That means the software is constantly updated for any new information.

It also has a mobile app so that you can access your work plan on the go. This is useful when you are trying to capture leads through online forms, as it allows you to engage with the lead instantly.

8. Sage Intacct

Sage Intacct is an accounting software meant for real estate companies. By analyzing real-time data and metrics, it can help you manage your company's finances and increase efficiency. It also helps with developing advanced insights into your company's financial strategies. It easily works with your CRM and other tools and also stores data on Cloud.

It can provide you with revenue reports and forecasts, improve efficiency, and reduce overall costs through the right insights. This is a good tool for managing accounts of both large and small businesses.

How to make an automation strategy?

With the right automation strategy, you improve the overall outlook of your business. After knowing the different tasks and tools, combining them smartly makes your automation much more effective. Make an automation strategy with these three steps:

1. Choosing the right tasks to automate

We have briefly discussed all tasks that can be automated. Depending on the type of your business, you might need to automate some, many, or all of the discussed tasks. Choose tasks on a priority basis, as step-by-step automation is more efficient.

2. Choosing the right tools for each task

Similarly, we have also discussed a variety of automation tools. There are different areas to keep in mind while choosing the tools:

Finance: For handling the accounting and finance of your business, ERP software works best. KriyaGo's back-office accounting automation provides excellent software and expert resources at affordable prices.

Data Analysis: Data analysis can direct you towards good investment areas. For intelligent data analysis and interpretation, you can use tools such as Zoho Analytics and Hubspot.

Bots: Bots can handle several aspects such as live chatting, collecting information, and sending alerts. Yardi's RENTCafé Chat IQ is an excellent tool to set up live chatbots with immediate and accurate responses to messages.

CRM: Customer relationship is probably the most valued asset of any business. With Salesmate CRM, you can ensure that you share excellent relationships with your customers.

3. Set automation targets

Automating all tasks at once might not be feasible. By deciding on automation milestones, you can improve, change or continue an automation option depending on short-term results. There are two aspects you should pay attention to:

Grouping tasks on a priority basis and automating them one by one.
Planning a better use of the freed-up time due to automation.

If you are sure, you can also opt to completely automate your business at once. This will also save a lot of time.

Automate the Smart Way

Automation aims to increase productivity and profit for your business. KriyaGo can help you with your real estate software needs and help your business achieve targets within your budget.